PRIVACY POLICY

Introduction

Protecting your privacy is a top priority for South Australian Sports Camps Pty. Ltd. (SASC). This Privacy Policy has been established to ensure transparency and clarity in our interactions with customers and partners. We encourage you to carefully review the following information and reach out to us with any questions you may have.

Scope & Commitment

This Privacy Policy applies to all users of SASC services, including the South Australian Sports Camps website (https://www.sasportscamps.com.au/), as well as information collected through the website, phone, and email channels. SASC is committed to upholding the highest standards of privacy protection, in line with the National Privacy Principles outlined in the Commonwealth Privacy Act 1988 (Privacy Act).

Contacting Us Regarding Privacy Matters

If you have inquiries regarding our privacy policy, please feel free to reach out to us at admin@sasportscamps.com.au.

Purpose of Information Collection

SASC collects information solely to enhance the quality of our services while adhering to the principles of the Privacy Act. Unless specifically notified otherwise at the time of data collection, SASC may use your information for the following purposes:
  • Providing services to our valued customers.
  • Communicating any updates or changes to program/venue information.
  • Facilitating camp operations, such as group allocations, utilising the SASC Customer Relationship Management System (CRM).
  • Conducting promotional activities, including SMS and email notifications regarding website availability for bookings, Early Bird Offers (EBO), and other special promotions.
  • Responding to inquiries and interactions on our website and social media platforms.
  • Other legitimate activities of SASC, either with your explicit consent or as permitted under the Privacy Act of 1988.
To ensure optimal service delivery, SASC may request or gather personal information necessary for the provision of services. Additionally, all sales and support correspondence, including email and mobile phone details, may be collected and stored.

Information Collection Sources

SASC collects information directly from individuals, such as when registering for sports camps or making purchases. Information may also be obtained passively, such as through cookies stored on your computer, which allows for a customised website experience. Please note that while providing certain information is essential for website functionality, failure to do so may limit your user experience.
The SASC website employs Google Analytics, a web analytics service, which utilises cookies to analyse site usage. Information generated by these cookies, including IP addresses, is stored by Google. Additionally, SASC may utilise Google AdWords, Facebook, or third-party cookies for online advertising purposes. Users may opt out of these services through respective settings or opt-out pages.

Links

Links to external sites on the South Australian Sports Camps website are not governed by our Privacy Policy and apply solely to the domain of https://www.sasportscamps.com.au/.

Jurisdiction

By visiting the website, you agree that any privacy-related disputes are subject to this Policy and the website's terms of service, governed by Australian law.

Storage of Collected Information

SASC takes the security of personal information seriously, employing measures such as firewalls and encryption technology to safeguard data. Financial information, including credit card details, is securely processed through the Stripe Payment Gateway, ensuring safe online transactions.

Legal Disclosure

SASC reserves the right to disclose personally identifiable information when required by law or to protect our rights in legal proceedings.

Orders

When making purchases or reservations with SASC, customers may be required to provide personally identifiable information for billing purposes and order fulfillment.

Communications

SASC uses personally identifiable information for communication purposes, including promotional emails and SMS notifications. Individuals can opt out of these communications at any time.

Third Parties

Third-party service providers utilised by SASC are required to use personal information solely for service provision and are prohibited from other uses.

Accuracy of Information

SASC endeavours to maintain accurate and up-to-date information. Users can request corrections to any inaccurate information.

Changes to Privacy Policy

Any updates or changes to our privacy policy will be communicated through the SASC website and other appropriate channels.

Access and Correction

Individuals have the right to access and correct personal information held by SASC under National Privacy Principle 6 of the Australian Privacy Act. Requests for access or correction can be made directly to SASC.